Apple 'recalls' Watch 2

Apple will repair some Apple Watch 2 models that have swollen batteries or won't power on for free

Apple will repair some Apple Watch 2 models that have swollen batteries or won't power on for free

According to a report from MacRumors, Apple Retail Stores and Authorized Retailers were informed of the policy change on Friday through the company's internal portal.

This offer applies only to the 42mm Apple Watch 2.

Additionally, force-restarting the device, done by pressing and holding both the side button and digital crown for 10 seconds until the Apple logo appears.

Customers have three years from the original date of purchase to take advantage of the free fix, after which they'll have to pay for the service (£82.44 in the UK).




Notification of the new fix policy was sent to service providers in the United States, Canada, Mexico and Europe, suggesting the initiative is a worldwide effort.

AppleInsider has reached out to Apple for comment.

Apple is certainly no stranger when it comes to battery-related issues concerning its products, ranging from battery shortages impacting the company's ability to fix older MacBooks to an iPhone battery overheating and smoking in an Apple Store, forcing its evacuation. In some cases, a defective battery is preventing the Apple Watch from powering on, and in other instances customers are complaining about their timepieces expanding, with a swollen battery pushing against the chassis.

The bulging battery issue is affecting some Apple Watch Series 2 devices. The root cause is the battery being overcharged. Apple Watch Series 1 also suffered from the same issue and Apple has also covered swollen batteries under 1-year warranty date.

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